Frequently Asked Questions

Outdoor models offer high brightness (5,000–10,000 cd/㎡) and IP65-class weather protection for direct sunlight. Indoor models run at 800–1,500 cd/㎡ with finer pixel pitches (P0.6–P2.5) for superior close-range image quality. We propose the right spec for your environment.

A rule of thumb: pitch (mm) × 1–2 m = optimal viewing distance. P2.5 suits viewers at roughly 2.5–5 m, P4 at 4–8 m. The closer the audience, the finer the pitch required. See our selection guide for details.

LED elements are rated for about 100,000 hours (20+ years at 12 h/day). Brightness gradually declines, so we recommend planning renewal after 8–10 years. Proper brightness settings and periodic maintenance extend service life.

They are ideal for glass facades, show windows and atriums where daylight and visibility must be preserved. With 70–90% transparency, they deliver impactful visuals without closing off the space. Film types that bond directly to glass are also available.

Ready-made products have fixed sizes and specs, with clear pricing and short lead times. Custom builds are engineered to your site's dimensions, shape and brightness requirements — the right choice for curved, oversized or special-format installations.

Because pricing depends heavily on size, environment and installation conditions, most products are quoted individually. Use the "Request quote" button on any product page and we will reply within one business day. Quotes are free of charge.

Helpful details include: installation site (indoor/outdoor, address), target size (W×H), viewing distance, mounting method (wall, hanging, freestanding) and budget range. Leave anything unknown blank — our free site survey will pin down the exact spec.

Yes. Our specialists check dimensions, power capacity, access routes and mounting substrate, then present the optimal configuration and an accurate quote. There is no obligation to purchase after the survey.

Yes — rental LED walls are available for trade shows, events and limited-time promotions, including setup, teardown and on-site operation. Tell us your dates and scale via the contact form.

Yes, we install throughout Japan, and overseas projects can also be discussed. All work is carried out by experienced crews under our own construction-management standards.

Ready-made products ship in days to two weeks when in stock. Custom builds typically take 4–8 weeks after spec approval, plus installation. Large or special-format projects may take longer — contact us if your schedule is tight.

Power draw varies with screen size and brightness, and a dedicated circuit may be required. Wall installations also need substrate strength checks. All of this is confirmed during the free site survey, and any electrical work is included in our proposal.

Yes — we handle removal and disposal of the old sign through to the new LED installation. Where existing brackets or power can be reused, costs come down; we assess this during the site survey.

Yes. We plan and produce everything from standard video and stills to 3D anamorphic (naked-eye) content. One-off productions, such as an opening video, are also welcome.

Our cloud CMS centrally manages signage across locations with scheduled delivery, automatic on/off by business hours, and day/time-based content switching.

A standard product warranty covers defects during the warranty period (terms vary by product and configuration). Module-level replacement means partial failures are fixed quickly, and scheduled-maintenance contracts are available.

Ready-made products with listed prices can be purchased online by credit card. Quoted projects are settled by bank transfer (invoice), and corporate payment terms can be arranged.

Made-to-order items cannot be cancelled or returned once production begins. For initial defects, contact us within 7 days of delivery for replacement or repair. See our Specified Commercial Transactions disclosure for details.

Yes, corporate customers can pay by invoice (bank transfer). Register with your company name to track quotes and orders in My Page, and feel free to discuss terms for ongoing business.